Senior IT Support Executive

About the role

We are looking for a proactive, organized, and tech-savvy Senior IT Support Executive to join our Bangalore HQ. This role combines workplace technology support with office administration to ensure seamless day-to-day business operations.

What you'll do

• If you enjoy solving problems, managing multiple responsibilities, and working in a fast-paced environment, we'd love to hear from you.
• Manage the complete lifecycle of laptops, desktops, accessories, and IT assets, including procurement, allocation, repairs, AMC coordination, and disposal.
• Handle employee onboarding and offboarding by provisioning user accounts, configuring systems, and managing access across Google Workspace, Slack, ScaleFusion, and other business applications.
• Provide first-level hardware and software troubleshooting support to employees.
• Maintain office IT infrastructure including Wi-Fi, LAN connectivity, printers, scanners, biometric devices, meeting room equipment, and conferencing systems.
• Monitor IT inventory, software licenses, warranty records, and asset documentation.
• Coordinate with external IT vendors for hardware procurement, repairs, networking, and AMC services.
• Ensure compliance with company IT security policies and maintain accurate IT documentation.

What they're looking for

• Bachelor's degree in any discipline.
• 3, 5 years of experience in IT Support, IT Administration, Office Administration, Workplace Operations, or a similar role.
• Hands-on experience with Google Workspace, Slack, ScaleFusion (or any Mobile Device Management platform), Microsoft Office, and Windows operating systems.
• Good understanding of desktop hardware, networking basics, printers, and office IT infrastructure.
• Experience coordinating with hardware vendors, facility vendors, and service providers.
• Strong knowledge of office administration processes and workplace management.
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal abilities.

Nice to have

• Experience working in startup or fast-paced organizations.
• Knowledge of workplace security and IT asset management.
• Familiarity with ERP/Admin tools and ticketing systems.
• Exposure to facility management and workplace operations.
• Strong documentation and reporting skills.

About Kuku (Kuku TV)